Support Job Descriptions

Volunteer Manager - Job Description

September, 1995

Location: La Honda Fire House or other EOC

Reports to: N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Enlist volunteers to serve in staff positions needed for the La Honda Region disaster and rebuilding efforts.

Duties and Responsibilities:

1) Greet spontaneous volunteers as they arrive. Obtain completed Volunteer Registration Form and administer Loyalty Oath.

2) Determine qualifications of volunteers and assign them to appropriate positions needing to be filled. Issue Volunteer Identification card.

3) Accept requests from various agencies for staffing. Maintain catalog of available positions.

4) Maintain file of filled positions with information from volunteers filling them.

5) Refer volunteer requests and volunteer intake information to Volunteer Center of San Mateo County for their possible use.

6) Maintain a file of volunteers and the positions that they requested or are qualified to fill. Notify volunteers when appropriate position becomes available. Process volunteer request.

Skill/Work Requirements:

1) Office experience.

2) Good clerical skills

3) Good organizational skills.

4) Ability to work under pressure.

5) Good interactive people skills.

6) Computer skills if possible.

 

Transportation Support - Job Description

September, 1995

Location: La Honda Fire House

Reports to: La Honda N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Provide transportation for movement of people, materials and equipment for La Honda disaster and rebuilding efforts.

Duties and Responsibilities:

1) Transport people and/or material between various locations as required.

2) Assist in deciding and acquiring the best mode of transportation for the commodity being transported and the conditions of the route.

3) Determine the best route available and notify EOC personnel before leaving.

Skill/Work Requirements:

1) Experience with a variety of transportation means, including bicycle, horse, auto, etc.

2) Flexibility

3) Good interactive people skills.

4) Ability to work under pressure.

5) Radio experience or familiarity with radio procedures.

 

Translation Support - Job Description

September, 1995

Location: La Honda Shelter or La Honda Fire House

Reports to: Shelter Manager, La Honda N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Provide translation or interpretation skills for multi-lingual communications.

Duties and Responsibilities:

1) Perform oral interpretation as requested.

2) Provide written translations as requested.

Skill/Work Requirements:

1) Office experience.

2) Flexibility.

3) Ability to work in busy, noisy environment.

5) Good interactive people skills.

6) Ability to speak and/or write Spanish, Portuguese, Russian, French, German, Dutch, various Oriental and Arabic languages, Hebrew or to communicate in American Sign Language.

 

Telephone Support - Job Description

September, 1995

Location: La Honda Shelter or La Honda Fire House

Reports to: Shelter Manager or La Honda N.E.S.T. Command/Communications Director

Description: Answer telephone calls and relay messages as required.

Duties and Responsibilities:

1) Answer incoming telephone calls on 2 telephone lines.

2) Locate personnel for calls or relay written messages.

3) Monitor answering machine and fax machine for incoming messages and relay messages as required.

4) Perform other duties as assigned.

Skill/Work Requirements:

1) Office experience.

2) Flexibility.

3) Good handwriting.

4) Ability to work in busy, noisy environment.

5) Good interactive people skills.

 

Resource Manager - Job Description

September, 1995

Location: La Honda Fire House

Reports to: La Honda N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Provide facilities, services and material in support of the La Honda Region disaster and rebuilding efforts.

Duties and Responsibilities:

1) Identify service and support requirements for expected operations.

2) Advise on capabilities and/or limitations.

3) Locate services, material and support personnel as requested.

4) Establish logistics (feeding, sleeping etc.) within EOC as required.

5) Assist La Honda Incident Commander and La Honda N.E.S.T. Command/Communications Director as required.

6) Other duties as requested.

Skill/Work Requirements:

1) Experience with computer-based database.

2) Ability to work in a noisy, busy environment.

3) Flexibility

4) Good interactive people skills.

5) Good organizational skills.

6) Ability to work under pressure.

 

Radio Support - Job Description

September, 1995

Location: La Honda Shelter or La Honda Fire House

Reports to: Shelter Manager or La Honda N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Provide hands-on radio hardware and/or operation support on a variety of amateur, fire, CB and other radios.

Duties and Responsibilities:

1) Assist shelter management, N.E.S.T. Command/Communications Director or La Honda Incident Commander with radio communications including sending and receiving of messages as outlined in the La Honda Communications SOP.

2) Write messages and relay to appropriate recipient.

2) Repair, reconfigure or move equipment as requested.

3) Perform other duties as assigned.

Skill/Work Requirements:

1) Amateur radio license or equivalent experience

2) Experience with a variety of radio hardware

3) Flexibility.

4) Ability to work in busy, noisy environment.

5) Good organizational skills

6) Creativity

7) Ability to work under pressure.

8) Good interactive people skills.

9) Legible handwriting.

 

Maintenance Support - Job Description

September, 1995

Location: La Honda Fire House

Reports to: La Honda N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Maintain state of cleanliness and repair in the fire house.

Duties and Responsibilities:

1) Inspect sanitary facilities and construct emergency toilets if required in accordance with applicable health standards.

2) Obtain inventory of cleaning equipment, toilet paper etc. as required.

3) Determine if assistance will be required and recruit staff as needed.

4) Make repairs to fire house as required.

5) Arrange for solid waste disposal from fire house in accordance with applicable health standards

Skill/Work Requirements:

1) Supervisory experience.

2) Handy-person experience.

3) Good problem solving skills.

4) Custodial experience.

 

Heavy Vehicle Driver - Job Description

September, 1995

Location: La Honda Shelter, La Honda Fire House or throughout or outside the La Honda Region

Reports to: La Honda N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Drive any of a variety of heavy vehicles as required.

Duties and Responsibilities:

1) Drive a variety of trucks, as required, to move equipment, material etc. throughout and possibly outside the La Honda Region.

Skill/Work Requirements:

1) Appropriate DMV license to drive large vehicles.

2) Knowledge of local streets, roads and highways.

3) Safe driving record.

 

Finance Support - Job Description

September, 1995

Location: La Honda Fire House

Reports to: La Honda N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Perform all financial transactions, process injury claims and maintain appropriate records.

Duties and Responsibilities:

1) Provide financial support for La Honda EOC and shelter as required.

2) Track all expenditures with special attention to reimbursable items.

3) Provide for records security.

4) Maintain current posting on all charge or credits for fuel, supplies and services.

5) Prepare and sign all contracts for goods and services.

6) Maintain a log of all injuries sustained.

7) Process injury claims through appropriate insurance carriers.

Skill/Work Requirements:

1) Experience in accounting or related field.

2) Knowledge of PC-based financial programs.

3) Flexibility

 

Computer Support - Job Description

September, 1995

Location: La Honda Shelter or La Honda Fire House

Reports to: Shelter Manager or La Honda N.E.S.T. Command/Communications Director or La Honda Incident Commander

Description: Provide hands-on computer hardware and/or software support on Macintosh or MS-DOS computers.

Duties and Responsibilities:

1) Assist shelter management, N.E.S.T. Command/Communications Director or La Honda Incident Commander with data and file entry and retrieval.

2) Repair, reconfigure or move equipment as requested.

3) Perform other duties as assigned.

Skill/Work Requirements:

1) Office experience.

2) Flexibility.

3) Ability to work in busy, noisy environment.

4) Experience with a number of word processing, spreadsheet and database software.

5) Computer hardware configuration experience.

6) Good organizational skills

 

Clerical Support - Job Description

September, 1995

Location: La Honda Shelter or La Honda Fire House

Reports to: Shelter Manager or La Honda N.E.S.T. Command/Communications Director

Description: Provide typing, filing and other clerical services

Duties and Responsibilities:

1) Assist shelter management, N.E.S.T. Command/Communications Director or La Honda Incident Commander with clerical duties

2) File papers and reports and retrieve information as required.

3) Perform other duties as assigned.

Skill/Work Requirements:

1) Office experience.

2) Flexibility.

3) Ability to work in busy, noisy environment.

4) Good interactive people skills.

5) Good organizational skills

 

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